I received my Flap-Necked Chameleon 2 days ago. He arrived at 10am the day after I ordered and is in perfect health! Kent of FLChams was extremely helpful and answer all of my questions prior to ordering. Mike also of FLChams called to follow up on my order to ensure I was getting exactly what I had ordered. FLChams customer service greatly surpassed that of any pet store I have ever been too. Thank you for a great experience into Chameleon ownership!